Case Study: Raisio streamlines order processing with AI automation from CGI

Raisio speeds order processing with CGI in a 3-month AI pilot

Finnish food company Raisio, known for its Elovena and Benecol brands, faced a challenge with its labor-intensive and time-consuming sales order processing. The company needed an innovative solution to automatically handle orders received in various formats and languages and integrate them into its SAP system. With guidance from CGI, Raisio sought to automate this process and expand its internal AI expertise.

CGI collaborated with Raisio to test and pilot two AI-based methods for automatically recognizing and transferring order information into SAP. The solution significantly reduced human errors and sped up processing, saving time on complex orders and improving data accuracy. Encouraged by these results, Raisio plans to expand the AI automation to its domestic and international markets, securing a competitive edge through business optimization.

Raisio