Case Study: NATO improves document management and knowledge sharing with CGI

NATO enables document management across 23 sites for 25,000 personnel with CGI

The North Atlantic Treaty Organization (Nato) faced challenges in knowledge exchange due to its complex structure, high personnel turnover, and strict security needs. Partnering with vendor CGI, the organization sought a new document management system to securely standardize data handling across its widespread network.

CGI designed, developed, and rolled out a multi-site Document Handling System (DHS) for NATO. The solution, integrated with Microsoft Office, enables over 25,000 personnel across 23 secure sites to manage documents with uniform workflows and strict access controls. CGI's implementation included meticulous site preparation, data migration, and comprehensive training, resulting in a standardized, secure platform that puts NATO's long-term knowledge management strategy into practice.

North Atlantic Treaty Organization (nato)