Case Study: MAPFRE Insurance achieves faster claims processing and greater agility with CGI's modern core insurance platform

MAPFRE Insurance modernizes core systems in 2 phases with CGI

MAPFRE Insurance, a leading property and casualty insurer, faced challenges with its costly and outdated IBM AS/400 and mainframe systems, which hindered innovation and underwriting accuracy. With a growing industry talent gap for these legacy platforms, the company needed to modernize. They turned to their long-term vendor, CGI, to guide a migration to a modern platform built on Guidewire Software and Duck Creek technologies.

CGI implemented a two-phase migration, moving Personal Lines policies on-premise and Commercial Lines to the cloud, which was completed during the challenges of the COVID-19 pandemic. The solution provided MAPFRE with improved API-driven integration, modern data analytics tools, and faster claims processing powered by AI. As a result, CGI helped MAPFRE achieve greater operational agility, enhanced underwriting flexibility, and more effective data-driven insights.

MAPFRE Insurance