Case Study: a leading Finnish tourism company strengthens its market position with CGI's AI-assisted technology modernization

Finnish Tourism Firm launches AI roadmap in 2024 with CGI

A Finnish tourism firm, facing growing international demand, sought to modernize its technology and implement a new strategy to strengthen its market position. It partnered with CGI, leveraging their CGI Digishore solution, a generative AI-powered automation tool for technology modernization.

CGI analyzed the client's business and systems to identify where AI could add value, creating functional documentation and an architectural roadmap for AI integration. The solution provided the firm with a strategic roadmap for using AI and data analysis to develop more targeted, customer-centric travel services. CGI also trained the client's teams to ensure continued growth and innovation after the project's completion.