CGI
249 Case Studies
A CGI Case Study
The Crown Prosecution Service (CPS) needed to transform its largely paper-based operations to improve efficiency and information sharing across the criminal justice system. Facing challenges from major legislative and structural changes, the CPS selected CGI as its strategic technology partner to implement the COMPASS program, an electronic case management system (CMS).
CGI implemented the COMPASS CMS, which introduced tools like electronic bundling and secure tablet devices for use in courtrooms. This solution allowed CPS staff to focus more on essential casework and less on administration. The partnership with CGI modernized criminal justice processes, leading to more effective prosecutions, improved staff morale, and enhanced public confidence in the justice system.