Case Study: SwissLife Select boosts sales and adopts new products with Centrical

SwissLife Select boosts sales 10.4% with Centrical

SwissLife Select, one of Europe's largest insurance companies, faced the challenge of getting its sales consultants to move out of their comfort zone and sell new, innovative financial products instead of relying on well-known ones. To address this cultural and performance issue without changing its compensation plans, the company partnered with vendor Centrical to implement its employee performance platform.

Using Centrical's mobile application, consultants received personalized, dynamic goals and could track their performance in real-time. The solution incorporated exciting challenges and competition among peers. This motivated mid-performers to sell more from a broader portfolio and pushed top performers to increase their sales by 30%. For the company overall, Centrical helped achieve a 3x greater quota attainment and a 10.4% increase in overall sales per agent.

SwissLife Select