Case Study: Swiss Life Select boosts sales performance with Centrical

Swiss Life Select boosts sales per agent by 10.4% with Centrical

Swiss Life Select, a subsidiary of Switzerland's largest life insurance company, sought to reinforce a performance-driven culture and improve sales performance among its agents. They partnered with the vendor Centrical and implemented its employee success platform to address this challenge.

Centrical provided a digital solution that replaced physical leaderboards with a mobile app, allowing agents to view real-time performance data, track progress, and engage in individual and team challenges. This approach tapped into employee emotions and fostered healthy competition. The solution drove impressive results, including a 10.4% increase in sales per agent and a 12.5% growth in sales for their best month ever, achieving these gains without altering their compensation plan.

Swiss Life Select