Case Study: Taylor Grocery increases efficiency and revenue with CaterZen

How Taylor Grocery Special Events Catering Increased Business Efficiency and Revenue

Taylor Grocery Special Events Catering, based in Oxford, Mississippi, was struggling with a highly manual catering operation. Before using CaterZen, staff spent hours preparing prep sheets and loading sheets by hand, and handling growing order volume—especially hundred-plus orders on game days—was increasingly difficult.

CaterZen implemented its catering software suite to streamline order management, inventory, customer communication, and marketing. The results were significant: Taylor Grocery saved about 10 to 15 hours per week, grew annual sales from roughly $38–39K to nearly $1.5 million by 2019, and even used CaterZen’s reminder system to win back past business worth about $6–7K.

Taylor Grocery

Butch Scott

Chief Operating Officer