Case Study: Jack Stack Barbecue Simplifies Catering Operations with CaterZen

How Jack Stack Barbecue Simplified Their Catering Process

Jack Stack Barbecue, a Kansas-based barbecue restaurant and caterer, was using Caterease to manage catering but found it no longer fit their needs as their business shifted toward delivery and drop-offs. They needed a simpler, more efficient catering software platform that could better support online ordering, staff coordination, and delivery management.

CaterZen provided the solution, giving Jack Stack Barbecue an easy-to-use system with online ordering, kitchen production reports, and strong routing and driver-app capabilities. The results included a smoother training process, more streamlined paperless operations, and 20–30% of orders coming in online, while CaterZen helped Jack Stack Barbecue handle growing delivery demand more efficiently.

Jack Stack Barbecue

Heather Autry

Sales Manager