Case Study: Hacienda Mexican Restaurant streamlines event coordination and client relations with CaterZen

How Hacienda Catering Company Optimizes Event Coordination and Client Relations

Hacienda Mexican Restaurant, through its catering operation Hacienda Catering Company in St. Louis, MO, needed a better way to manage event coordination, calculate food quantities accurately, and maintain strong client communication. Event Coordinator Lucy Plattner was looking for a solution that could reduce manual work and help her focus more on planning great events.

CaterZen provided the answer with its kitchen production reports, CRM tools, and mass emailing features. By automating portion calculations and simplifying client outreach, CaterZen helped Hacienda streamline operations, save time, and improve marketing efforts. Lucy also highlighted CaterZen’s responsive support and client town halls as valuable ongoing resources, making the software a true partnership in the company’s success.

Hacienda Mexican Restaurant

Lucy Plattner

Event Coordinator