Case Study: Alltran achieves streamlined hiring and improved retention with CareerBuilder

Overcoming Challenges in Today’s Job Market Q&A With Alltran’s Chief People Officer

Alltran is a family of companies that provides revenue cycle management services to financial, education and healthcare clients, operating six U.S. locations and about 1,500 employees. With 80–90% of hiring focused on front-line call-center agents, the company faced a tight labor market, low unemployment, broader competition from retail and logistics employers, and insufficient internal recruiting capacity to find the volume and quality of candidates needed.

To address this, Alltran expanded its relationship with CareerBuilder to combine sourcing services and technology—leveraging a social referral tool, consolidated job titles, assessment tools, data-driven insights, greater compensation transparency, streamlined interviews and automation. The result was reduced net employee loss, higher-quality hires who stay and grow with the company, faster hiring cycles and an overall healthier recruiting program.

Alltran

Patrick O’Hara

Chief People Officer