Case Study: Lake County achieves digital benefits administration and streamlined ACA reporting with CareerBuilder

Lake County Moves From Paper to Digital for Its Benefits Administration and ACA Reporting

Lake County, California — a county government of about 820 employees plus retirees and COBRA participants — relied on paper-based benefits enrollment across a large, dispersed area. Managing offerings for up to nine unions, multiple satellite locations, varied role structures, and both passive and mandatory benefit rules made annual enrollment and ongoing administration cumbersome, with geography (including the need to travel around Clear Lake) further straining HR resources.

To modernize, Lake County implemented CareerBuilder HCM’s BenAdmin module for the 2012 enrollment season and added ACA Compliance in 2014. The digital system streamlined benefits setup and administration, improved record accuracy and ACA reporting, proved highly customizable for the county’s complex workforce, and delivered strong customer support—significantly reducing HR’s administrative burden.

Lake County

Jesse Puett

HR Analyst