Case Study: Austin Industries modernizes benefits administration and achieves 85% online enrollment with CareerBuilder HCM

Austin Industries Modernizes Its Benefits System with CareerBuilder HCM

Austin Industries, a large U.S. construction contractor with about 6,000–7,000 employee-owners across 80 job sites, faced an outdated, paper-based benefits system that was time-consuming, error-prone and unable to scale. Annual enrollment relied on stacks of forms shipped to job sites, manual data entry created mistakes, and the company needed a solution that could handle complex, site-specific rate structures, automatically adjust premiums when employees changed locations, and offer mobile or call-center access for a largely non-desk workforce — all in time for a tight November 1 go-live.

Austin selected CareerBuilder HCM for its flexibility and customization, implementing BenAdmin, evidence-of-insurability, consolidated billing/reconciliation and ACA Compliance in under 90 days. The first online enrollment launched on schedule and achieved 85% online participation in medical plans, automated location-based rate adjustments, centralized ACA reporting and improved self-service adoption — delivering efficiency gains estimated to equal at least one full-time position and a scalable platform for future growth.

Austin Industries

Chris Hallman

Manager of Benefits