Case Study: Yello achieves 40 hours/month time savings and 99% fewer commission errors with CaptivateIQ

Yello saves 40 hours a month on sales administration

Yello, a next‑generation talent acquisition platform used by more than 100 Fortune 500 companies, faced a heavy manual commissions burden: Sales Operations Manager Sarah Drugan was spending over 60 hours a month calculating 12 different plans and producing statements for 60 colleagues using Excel, which led to frequent errors. To streamline the process, Yello selected CaptivateIQ.

CaptivateIQ automated Yello’s commission workflow, integrated with Salesforce, and provided hands‑on setup and training so monthly calculations became a one‑click process with instant, customized rep statements. The result: commission administration dropped from roughly 60 hours to about 5 hours a month, errors were virtually eliminated (about a 99% reduction), and Yello now saves significant admin time and resolves fewer pay disputes thanks to CaptivateIQ.

Yello

Sarah Drugan

Manager, Sales Operations