Case Study: Tecan achieves 4x faster commissions and improved accuracy with CaptivateIQ

Tecan Runs Commissions 4x Faster After Bringing on CaptivateIQ

Tecan, a global medical devices company, was managing commissions in spreadsheets for more than six years, despite a complex compensation structure spanning instrument sales, renewals, and consumables. The manual process was slow, error-prone, hard to scale, and created extra rework for the finance team. To solve this, Tecan evaluated several tools and chose CaptivateIQ for commission management.

With CaptivateIQ’s automated commission platform, Tecan moved away from Excel and gained faster, more transparent, and more flexible compensation operations. The company cut commission calculation time by 75% and reduced data rework by 25%, while also speeding up annual plan refreshes and giving sales teams real-time visibility into payout progress.

Tecan

Ashleigh Dobbins

Accounting and Finance Manager