Case Study: Signifyd achieves scalable, consumption-based commissions with CaptivateIQ

Signifyd scales commissions from 40 to 120 payees with CaptivateIQ

Signifyd, a provider of financial security technology, faced a significant challenge as it adopted a consumption-based pricing model. Their previous method of managing complex, role-specific commissions across multiple teams using Finance-owned spreadsheets became unsustainable. This process was fragile, offered limited visibility, and created a high risk of overpayment or underpayment on high-stakes deals. To solve this, they implemented the CaptivateIQ commissions automation platform.

With CaptivateIQ, Signifyd moved to a centralized system that could handle complex, usage-based calculations and true-ups. The solution provided a modern, self-serve portal for reps and managers to view earnings, reducing manual work and questions. As a result, Signifyd scaled its commissions operations from 40 to 120 payees without adding dedicated staff, achieved stronger alignment between commissions expense and realized revenue, and significantly reduced the risk of manual errors.

Signifyd