Case Study: Nolan Transportation Group achieves 90% faster commission processing and real-time broker visibility with CaptivateIQ

Nolan Transportation Group shifts incentives from operational burden to strategic program with CaptivateIQ

Nolan Transportation Group (NTG), a global transportation and logistics provider with 1,000+ brokers, struggled with a manual, spreadsheet-based commission process that pulled data from disparate systems (TMS, CRM, Workday) and created long delays and low visibility for sellers. To solve this, NTG selected CaptivateIQ’s sales compensation platform to centralize calculations and deliver faster, clearer commission reporting.

CaptivateIQ was implemented in about 1.5 months and integrated with NTG’s data sources to power automated daily updates, interactive dashboards, and statement delivery (using CaptivateIQ’s calculation engine). As a result, NTG cut commission reporting from three weeks to a single automated daily update (a 90% faster process), gave 1,000+ brokers real-time visibility, saved analysts 2–3 hours per day, and increased seller engagement and revenue impact.

Nolan Transportation Group

Tatiana Silverman

Director of Compensation & HRIS