Case Study: Nolan Transportation Group automates commissions and boosts broker visibility with CaptivateIQ

Nolan Transportation Group cuts commission reporting time from 3 weeks to 1 day with CaptivateIQ

Nolan Transportation Group (NTG), a logistics provider, faced significant challenges with its manual, spreadsheet-based commission process. This system was tedious for its compensation team to manage and provided over 1,000 brokers with no real-time visibility into their earnings, leading to frustration and delayed inquiries. They sought a solution from the vendor CaptivateIQ to automate their incentive compensation management.

By implementing CaptivateIQ, NTG automated its commission calculations and created comprehensive dashboards for brokers and managers. This provided real-time visibility into performance and payouts. The solution saved the team 2-3 hours daily, reduced the commission reporting process from three weeks to a single daily automated update, and empowered brokers to prioritize revenue-generating activities. The vendor CaptivateIQ helped NTG transform its commissions into a strategic program that improved agility and built trust.

Nolan Transportation Group