Case Study: Harness cuts commission processing from days to hours with CaptivateIQ

Harness runs commissions for 100 reps in a few hours instead of a few days

Harness, the software delivery platform that helps developers “get ship done,” faced growing pains managing commissions for nearly 100 commissionable employees using Google Sheets. To reduce manual work, increase flexibility for frequent plan changes, and improve transparency for reps, Harness chose CaptivateIQ’s commissions platform to replace its spreadsheet-based process.

Working with the CaptivateIQ implementation team, Harness was live in about one month and now runs commissions for 100 reps in a few hours instead of a few days, saving roughly 20 hours each month. CaptivateIQ also enabled monthly statements before payouts, centralized the full commissions lifecycle as a single source of truth, and gave finance more time for analysis and scenario modeling.

Harness

Jeff Merlin

Head of Strategic Finance