Case Study: The Reserves Network achieves commission efficiency and team-wide payout visibility with CaptivateIQ

For a business built on acquisitions, efficiency and visibility are key

The Reserves Network, a nationwide staffing firm grown largely through acquisitions, struggled to manage dozens of inherited commission plans and give payees clear, auditable payout detail. Accountants Katie Dula and Angela Holland were forced to reconcile one‑off rules and slow plan transitions in spreadsheets, which made commission calculations opaque and time‑consuming until they adopted CaptivateIQ’s commission platform.

CaptivateIQ delivered a flexible, robust solution that consolidated multiple plans, automated calculations, and surfaced driver‑level transparency to stakeholders—giving roughly 200 individuals visibility into payout calculations and eliminating manual Excel modeling for 1.5 years. The result: faster, more confident commission processing, reduced accounting burden, and happier acquired teams who immediately appreciate the clarity CaptivateIQ provides.

The Reserves Network

Katie Dula

Senior Accountant, Accounting