Case Study: Dedrone (airspace security leader) achieves accurate, transparent commission management and increased team trust with CaptivateIQ

Dedrone fosters greater team trust with transparent and accurate commissions

Dedrone, the market leader in airspace security, struggled with a cumbersome, confusing, and error-prone sales commission process that relied on manual Excel spreadsheets across its U.S., Europe, and Middle East teams. Senior sales operations manager Bo Du spent roughly 20 hours over two weeks reconciling commissions in Q1 2020 and knew the process would not scale, so Dedrone evaluated sales commission platforms and selected CaptivateIQ.

CaptivateIQ implemented a customized, easy-to-use commissions platform that allowed Dedrone to re-run prior-quarter data, correct previous underpayments, and give reps clear visibility into quotas and payouts—boosting transparency and trust. The deployment delivered measurable impact: Dedrone reports 10+ hours saved per month and elimination of miscalculation errors, with CaptivateIQ also praised for smooth onboarding and strong support.

Dedrone

Bo Du

Senior Sales Operations Manager