Case Study: Bandwidth achieves faster, cleaner revenue forecasting with CaptivateIQ Catalyst

Faster forecasting, cleaner models Bandwidth’s move to Catalyst

Bandwidth, a publicly traded cloud communications software company, used CaptivateIQ Incentives to manage its complex usage-based commissions, but its revenue and commissions expense forecasting was still a manual, spreadsheet-driven process with no clear owner. The team relied on Excel, multiple reference sheets, and manual inputs from sales leaders each month, making forecasting slow, error-prone, and difficult to scale.

With CaptivateIQ’s Catalyst product, Bandwidth unified actuals and projections in one connected workspace, automated much of the month-end math, and made scenario modeling faster and cleaner. CaptivateIQ helped the team reduce manual work, speed up forecasting, and uncover new use cases such as SDR commissions forecasting, revenue analysis by account family, and compensation plan cost analysis, freeing the team for more strategic work.

Bandwidth

Hannah R.

Manager of Revenue Operations