Case Study: RSA achieves 95% pass rates and major time savings with Capita's Tessello

RSA - Customer Case Study

RSA, a major insurance group, faced the challenge of delivering consistent compliance training worldwide to embed core regulatory knowledge for employees at all levels. To address this, they partnered with vendor Capita, who utilized their Tessello platform to create a solution.

Capita implemented a high-impact, campaign-style digital learning program on Tessello that served as a blueprint for future training. The solution used realistic scenarios, interactive video, and gamified assessments to cover subjects like anti-bribery and whistleblowing. This approach led to impressive results, with pass rates increasing to 95%. Furthermore, the average time saving of two hours per learner equated to an initial labor efficiency worth approximately $1,000,000 per year across their 13,500 employees.

RSA