Case Study: Liverpool John Moores University achieves stronger innovation programme impact with Capita

Providing better innovation support to new businesses with in-depth evaluation expertise

Liverpool John Moores University (LJMU) needed to prove the impact and efficiency of its Liverpool City Region Activate programme, which supports start-up digital and creative businesses commercialising new products and services. The university wanted independent evidence that the programme was helping innovators create jobs, build wealth, and bring ideas to market more quickly. Capita was appointed to provide the evaluation expertise needed for this assessment.

Capita carried out a detailed independent evaluation of the programme, including research, economic analysis, stakeholder interviews, surveys, and a value-for-money review. The assessment showed the programme’s performance and provided recommendations for improving delivery and planning a successor scheme. As a result, LJMU strengthened its summative assessment, improved its case for future funding, and gained evidence of measurable impact across 130 supported start-ups.

Liverpool John Moores University