Case Study: National Trust strengthens social media awareness with brightwave GROUP tessello

National Trust - Customer Case Study

The National Trust faced the challenge of delivering mandatory training on mitigating social media risks to its employees and volunteers. The organization partnered with vendor Capita, who utilized their brightwave GROUP and tessello services, to create an impactful program that effectively communicated key professional guidelines.

Capita developed a visually rich learning environment featuring real-life examples, case studies, scenarios, and video tutorials. This solution successfully embedded the critical social media do's and don'ts into the organization's practice. The results were highly positive, with internal feedback praising the final course as fantastic, brilliant, clear, informative, and funny, validating the program's effectiveness and reception.

National Trust