Case Study: Leading Teaching Hospital achieves lower coding costs and greater financial certainty with Capita Remote Clinical Coding

How remote clinical coding helps to share the coding burden and reduce costs

Leading Teaching Hospital, a leading teaching hospital in the north of England, was struggling to maintain enough full-time accredited clinical coders and was forced to rely on expensive contractors, pushing costs over budget. It turned to Capita and its CHKS healthcare intelligence and improvement experts for remote clinical coding support to help share the coding burden.

Capita implemented a secure remote clinical coding service, with coders working alongside the trust’s in-house team and accessing scanned records and electronic systems directly. The partnership delivered robust data quality, 100% of coding completed within five working days, greater financial certainty, cost savings, and more accurate, timely coding that helped secure income.