Case Study: British American Tobacco achieves £400 million procurement savings with Capgemini

British American Tobacco - Customer Case Study

British American Tobacco sought to reduce annual overheads and indirect costs by £200 million to improve productivity across its complex global supply chain. To address this challenge, they engaged Capgemini for consulting services to help implement a standardized, best-practice procurement program.

Capgemini implemented a phased global program, introducing consistent procurement processes, policies, and SAP Supplier Relationship Management (SRM) technology. This collaborative effort resulted in substantial savings of £153 million within the first two years, prompting British American Tobacco to double its five-year savings target to £400 million per annum.

British American Tobacco

Geoff Wells

Global Indirect Programme Manager