CallRail
203 Case Studies
A CallRail Case Study
JD Plumbing Partners, a marketing agency for home services providers, faced the challenge of generating qualified phone calls that turned into real jobs for their clients, rather than just tracking vanity metrics. They needed a better way to evaluate call quality and prove campaign ROI to their partners. To meet this challenge, they relied on the call tracking service from CallRail.
By implementing CallRail, JD Plumbing Partners gained the ability to listen to calls and get automated summaries, allowing them to make real-time marketing decisions. This solution provided the critical insights needed to focus on revenue-driving leads. The results were significant, with the agency nearly doubling in size every year for the past four to five years and supporting partners across 48 states to serve thousands of homes weekly.