CallRail
118 Case Studies
A CallRail Case Study
Evolve Vacation Rental Network, a vacation rental management firm, struggled to attribute phone leads to specific marketing campaigns and understand true acquisition costs—especially for PPC responders who called instead of converting online. To solve this visibility gap they adopted CallRail’s call-tracking service to capture the source of inbound calls and tie phone leads back to campaigns and keywords.
CallRail implemented campaign-specific phone numbers and tracking that let Evolve link calls to individual ads, measure acquisition cost, and optimize spend. The data uncovered a major shift to mobile (inbound mobile traffic rising from under 20% to over 50% in two years) and showed phone leads convert at roughly twice the rate of online inquiries, enabling Evolve to continue, cut, or increase campaigns confidently based on accurate ROI.
Brian Becker
Vice President