CallRail
118 Case Studies
A CallRail Case Study
Geek Powered Studios, an award-winning digital marketing agency in Austin serving 70+ SMBs, relied on phone calls to drive client revenue and needed reliable call tracking. They were unhappy with their previous provider (Mongoose Metrics/DialogTech) due to pricing and limited features, and sought a more user-friendly, scalable solution with a mobile app and HIPAA compliance — which led them to CallRail’s call tracking platform.
CallRail provided easy setup, a mobile app, HIPAA-compliant tracking, and ad extension tracking, giving Geek Powered Studios clearer, client-facing dashboards and faster reporting. The switch uncovered client issues (e.g., unreturned calls and stolen leads), revealed an instance of 455% underreported calls, and delivered measurable savings — roughly $1,000 per month or about $12,000 per year — while improving transparency and campaign attribution.
Guillermo Ortiz
Founder