CallRail
203 Case Studies
A CallRail Case Study
Almstead Tree & Shrub Care, a tree and shrub care company, faced a significant challenge due to a lack of visibility into its lead engagement. The company was unsure which marketing efforts generated leads and was missing a high volume of legitimate customer calls, representing unrealized revenue. To address this, they implemented the CallRail lead engagement platform.
Using CallRail's call tracking, form tracking, Premium Conversation Intelligence, and Voice Assist, Almstead gained complete visibility into its lead sources and intake operations. CallRail helped them uncover approximately 60 missed legitimate calls in a single week, confirm phone calls as their primary lead source, and improve intake performance with AI-powered tools. The solution also enabled reliable after-hours emergency response, leading to more captured high-value jobs and optimized marketing spend.