Case Study: Almstead Tree & Shrub Care protects every high-intent call with CallRail

Almstead Tree & Shrub Care captures after-hours emergency calls with CallRail’s 24/7 coverage

The customer, Almstead Tree & Shrub Care, was facing the challenge of missing high-intent calls from prospects, especially after business hours and during emergencies. This resulted in wasted ad spend and lost revenue opportunities for their marketing efforts. They implemented CallRail's Voice Assist product to address this issue.

CallRail's solution was an AI voice assistant that provided 24/7 call coverage to capture leads. The assistant greeted callers with a natural voice, captured key details, and routed urgent requests. For Almstead, this meant they could capture emergency calls at any hour. The measurable impact was a significant increase in lead conversion, as callers were more than six times more likely to stay on the line compared with reaching voicemail, ensuring no business was missed.

Almstead Tree & Shrub Care