Callbox
107 Case Studies
A Callbox Case Study
Leading Precision Engineering Company, the Singapore arm of a German industrial equipment supplier specializing in motion and fluid control technologies (actuators, valves, fittings, etc.), faced a short-term challenge after a major rebrand and webstore overhaul: it needed to inform existing customers about the new brand and site while quickly identifying specific customer needs and sales inquiries. To address this, the company engaged Callbox for precision-oriented lead generation and customer profiling services.
Callbox implemented a two-part solution—manual customer profiling to cleanse and verify the contact list, followed by targeted lead generation through live phone outreach, catalog distribution across AU, NZ, SG and MY, and follow-up appointment-setting. Within 12 weeks Callbox delivered a thoroughly updated list of 918 profiled records and generated 208 total leads (69 hot leads — about one-third of the total, 119 warm leads, and 20 cold leads), meeting all campaign objectives within the three-month window.
Leading Precision Engineering Company