Case Study: Leading Business Phone Systems and Applications Providing Company achieves 303 qualified leads and consistent appointments with Callbox

Leading Business Phone Systems and Applications Providing Company - Customer Case Study

Leading Business Phone Systems and Applications Providing Company, a Lemont, Illinois–based provider of IP‑PBX, VoIP and traditional TDM systems and structured cabling, needed to grow sales leads across its territories and supplement its county-based sales reps while also promoting cost-saving telecom alternatives. The company engaged Callbox in September 2006 to provide outsourced lead generation and appointment‑setting services.

Callbox ran a three‑seat campaign that made 160–200 calls per day to qualify prospects, set appointments and forward leads to the client’s in‑house sales team. Over an eight‑month engagement Callbox delivered 303 leads, with each seat generating 1–2 appointments per day (about 25–30 appointments per month), producing a steady pipeline of sales opportunities and prompting the client to continue the partnership.