Case Study: Leading Healthcare & wellness providing Company achieves more appointments with Callbox

Health And Wellness Guru Energized by Callbox Success

Leading Healthcare & wellness providing Company is a Singapore-based corporate wellness provider that offers educational trainings and programmes to boost organizational wellness. When it started, corporate wellness was not yet widely adopted by businesses in Singapore, so the company needed a way to reach decision makers and explain why wellness programs could support business goals. It turned to Callbox for appointment setting support.

Callbox used customer profiling, the Pipeline Lead Nurture Tool, and its SMART calling process to validate contact data, track engagement, and set appointments with active prospects. Within the first campaign, the client saw 13 appointments in the first four weeks, 16 by week twelve, and 18 by week sixteen; the second round in 2015 reached 21 appointments in the first four weeks and 28 by the twentieth week. The campaign also produced 44 total warm follow-ups, 16 total information requests, and 3169 verified contacts in 2017.