Case Study: Leading Precision Transcription & Stenography Service Providing Company achieves 9 qualified tribunal & council leads and a follow-on contract with Callbox

Callbox Takes on Challenge and Scores a VIQtory

Leading Precision Transcription & Stenography Service Providing Company, an Australian leader with more than 50 years in precise transcription and stenography, faced difficulty penetrating hard‑to‑reach sectors—tribunals, local councils, private arbitrators and other legal/medical/investigation accounts—to set appointments to discuss VIQ Solutions. To overcome these arduous targets the company engaged Callbox to run a targeted, Australia‑wide lead generation campaign focused on organizations of 100–500 employees.

Callbox implemented a full‑package, multi‑channel program—providing an 8‑hour/day trained calling agent, a well‑filtered database, client‑approved scripts, LinkedIn account management, tailored email templates, weekly campaign reports and calendar invites—to qualify prospects and secure meetings. Callbox generated nine solid leads, opened doors into elusive tribunals and councils, and helped the client win an additional contract for a related enterprise audio/text management business; the client continues to nurture the leads and retained Callbox for follow‑on campaigns.