Case Study: Leading Interior Design and Remodelling Company achieves 52 qualified leads and a remodelled database in 12 weeks with Callbox

Callbox Remodelled Success For Interior Design Expert

Leading Interior Design and Remodelling Company, a 15‑year Singapore‑based interior design and renovation firm, faced stalled sales due to missing and inaccurate customer data. To rebuild its database and improve lead nurturing and appointment setting, the company engaged Callbox for customer profiling and lead generation services.

Callbox rehabilitated the client’s database, deployed SMART Calling and its Pipeline Lead Nurture Tool to qualify lukewarm prospects and run an appointment‑setting campaign that included calendar invites and e‑brochures. Over two 12‑week campaign periods Callbox delivered 52 qualified leads/appointments, 290 warm follow‑ups and three large company referrals, accelerating the sales process, restoring data accuracy, and prompting the client to commission further campaigns.