Callbox
107 Case Studies
A Callbox Case Study
Leading Chiropractic Care Providing Company, a 20-year chiropractic provider with 11 specialist clinics in Singapore and nine more across Asia and the UK, needed to rebuild and broaden its client pipeline while upgrading clinical tools and processes. They outsourced lead generation and appointment setting to Callbox, engaging Callbox’s Customer Profiling, Pipeline Lead Nurture Tool and SMART Calling services to validate contacts and accelerate bookings.
Callbox validated and updated contact records, tracked email and website engagement to identify active prospects, and used SMART Calling to reach the right people at the right time and set consultations. Over a three-month campaign Callbox delivered 84 total appointments (25 in weeks 1–4, 28 by week 8, and 31 in the final four weeks), improving follow-up efficiency and expanding the client’s verified prospect pipeline.
Leading Chiropractic Care Providing Company