Case Study: Leading Technology and Business Solution Providing Company achieves 85 qualified leads and $612K in proposals with Callbox

Callbox Mines a Shimmering Success For Jewelry ERP

Leading Technology and Business Solution Providing Company, a 25‑year‑old technology solution and business consulting provider and Microsoft partner based in the Middle East, launched a jewelry ERP aimed at retailers and manufacturers across Singapore but faced a highly conservative target market reluctant to adopt new software. To overcome low market receptivity, the company outsourced appointment setting and lead generation to Callbox, engaging Callbox’s Multi‑Channel Lead Generation Program and Pipeline Lead Nurture Tool.

Callbox validated and enriched the client’s database, used email nurtures and engagement tracking, and prioritized calling with a tailored appointment‑setting process that included calendar invites and follow‑up emails. Over ten months Callbox generated 85 qualified leads, 51 (60%) of which progressed to proposals, representing potential additional revenue of $612,000, and delivered sustained month‑to‑month improvement that demonstrated growing market acceptance.