Case Study: Leading Supply Chain Solution Providing Company achieves 25% faster lead acquisition and wider ASEAN reach with Callbox

Callbox Fueled Supply Chain Solutions Leader’s Race to Success

Leading Supply Chain Solution Providing Company, a Singapore-based supply chain solutions provider headquartered in Hong Kong serving Retail, FMCG, Footwear & Apparel and Food & Beverage clients, faced intensifying competition and needed to increase brand awareness and expand its ASEAN reach. They engaged Callbox for appointment setting and a multi-channel marketing program to energize their marketing strategy.

Callbox deployed a coordinated multi-channel campaign (voice, email, social, web and mobile) with daily calling, ongoing customer profiling and flexible appointment setting (office or phone). The program generated 37 appointments in Singapore and 13 in Malaysia, improved data quality, boosted brand awareness, widened market reach and accelerated lead acquisition by 25% across the ASEAN market.