Case Study: Leading Electricity Retailing Company achieves 109 appointments and 9 sales in 4 months with Callbox

Callbox Electrified Success For Energy Retail Lead In 21 Days

Leading Electricity Retailing Company, an Amsterdam-headquartered electricity retailer with a Singapore branch, needed to stay ahead in a competitive market by expanding customer outreach and modernizing its marketing. To accelerate lead generation and appointment setting, the company outsourced a multi-channel campaign to Callbox, using Callbox’s Appointment Setting and Customer Profiling services.

Callbox implemented customer profiling, targeted email outreach, the Pipeline Lead Nurture Tool and its SMART Calling system to update contacts, qualify prospects and book meetings with sales specialists. Over a 16-week campaign Callbox verified and updated 2,478 contacts, set 109 appointments, completed 34 leads and converted 9 into sales (including 22 appointments and 2 sales within the first 21 days), demonstrating clear, measurable ROI for Leading Electricity Retailing Company.