Case Study: Leading IT and Manufacturing Company achieves 505 qualified leads and strong event turnout with Callbox

Big Tech Brand Reaps Rewards from Long-term Partnership with Callbox

Leading IT and Manufacturing Company, a Singapore‑headquartered distributor of IT and industrial products operating across seven Southeast Asian countries, faced long, nonlinear sales cycles and the need to engage multiple decision‑makers for complex IT and manufacturing solutions. The company sought a long‑term outbound partner to scale prospecting across Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam and contracted Callbox for call‑to‑invite and appointment‑setting services focused on SAP and other ICT solutions.

Callbox ran a targeted call‑to‑invite drive and successive appointment‑setting campaigns across Singapore and the Philippines, working with the client to refine lists and messaging. Within 12 weeks the engagement produced 68 qualified appointments and 24 confirmed event attendees, and over nine months Callbox handed over 505 qualified leads — with the client estimating a 70–80% conversion rate (roughly 354–404 customers) from those leads.