Case Study: Leading Telemarketing Service Company achieves 30% revenue growth and higher productivity with Callbox

B2B Marketing Specialist and Callbox A Rare and Stellar Collaboration

Leading Telemarketing Service Company, a US-based B2B marketing specialist that expanded from telemarketing into broader marketing services, was struggling with an oversized, unclean prospect database that reduced agent productivity, call quality, and revenue. To fix this they engaged Callbox, using Callbox’s SMART Calling Technology along with Database Management and Appointment Setting services.

Callbox performed data cleansing, deduplication and verification, used its Pipeline Lead Nurture Tool to distribute and track eBook engagement, and combined outreach with calendar-invited appointments and reminders. Within 12 weeks Callbox helped increase closed deals from 7 to 10 per month (raising monthly revenue toward $200,000+), drove a 30% revenue lift, raised calls per agent to 180/day (+16%), increased leads per agent to 4/day (+25%), and improved call quality scores to 90 (+15%).