Case Study: HackerOne achieves 169% ROI and saves 588 hours with Calendly

HackerOne realizes 169% ROI by powering Customer Success with Calendly

HackerOne, a global cybersecurity testing and consultation company, needed a scheduling solution that could support secure enterprise requirements like SSO and SCIM while making it easier for its Customer Success team to book client meetings. Before adopting Calendly, the team spent days or even weeks coordinating meetings manually through email and calendars, slowing down critical customer conversations.

HackerOne implemented Calendly for Enterprise to streamline scheduling across Customer Success, product, and management teams. With Calendly, the company saved 588 hours in 12 months, achieved a 169% ROI, booked 114% more meetings year over year, and reached 88% more customers year over year, while also improving compliance and freeing time for more strategic work.

HackerOne

Alek Relyea

Manager, Customer Success