Case Study: CadreNET achieves 25 hours/week time savings and recaptures lost billables with BrightGauge

CadreNET saves 25 Hours per week using BrightGauge

CadreNET Global Solutions, a managed service provider, was struggling with slow, manual reporting and unreliable metrics from their PSA tools (Tigerpaw and Kaseya). The team spent hours producing timesheets and income reports, checking 12 metrics that took 10–15 minutes each, and lacked a single, accurate dashboard to monitor business and team performance until they adopted BrightGauge.

BrightGauge implemented real‑time dashboards and custom gauges (integrating with Tigerpaw and Kaseya), with a quick setup that allowed CadreNET to monitor time tracking and team performance continuously. As a result BrightGauge helped reclaim roughly 10% of previously lost billable tickets and saved the owner about 20–25 hours per week, improving decision‑making and operational accuracy.

CadreNET

Richard Trivedi

Owner