Case Study: Lowes achieves scalable, mobile-ready learning and real-time reporting with Bridge

Lowes Uses Bridge to Create a Culture of Quick and Relevant Learning in the Rapidly Evolving Retail World

Lowes, a 120-year-old Australian menswear retailer operating nearly 200 sites with about 2,000 employees, faced fragmented, manual training processes and a legacy intranet that made capturing institutional knowledge, scaling consistent learning, and keeping pace with fast-changing retail trends difficult. HR needed a mobile, easy-to-author platform to deliver region-specific, just-in-time learning and reliable reporting across the business.

Lowes adopted Bridge Learn to publish mobile-ready courses, create learning paths, and enable blended, coach-led evaluations. The platform proved user-friendly and drove daily engagement, simplified content authoring, and provided real-time insights—helping Lowes track completions and trends and producing double-digit increases in customer success metrics after they began measuring training impact.

Lowes

Danial Gyftakis

Regional Human Resource Manager