Case Study: Hato Hone St. John boosts performance conversation uptake to 90% with Bridge

Hato Hone St. John boosts performance conversation uptake to 90% with Bridge

Hato Hone St. John, a trusted New Zealand charity, sought to nurture talent and reduce turnover by improving the uptake of regular performance one-on-one conversations across its large and complex organization. Their challenge was to facilitate these crucial development discussions in a positive, non-compulsory way that empowered employees and managers, moving beyond a simple box-ticking exercise. To address this, they turned to the vendor Bridge for its LMS and performance management solution.

Bridge provided Hato Hone St. John with an easy-to-use performance tool that offered clear visibility into which conversations were happening across the organization. This allowed the L&D team to better support their leaders. The solution facilitated a growth-focused approach to performance, resulting in a 90% uptake of these one-on-one conversations and providing the visibility needed to keep these crucial development discussions on track.

Hato Hone St. John

Dalice Cossey

Culture and Engagement Specialist