Case Study: Docusign achieves scalable identity governance and secure self-service with Bravura Security

Docusign automates 87% of access with Bravura Security

DocuSign, a leader in electronic signature and digital transaction management, faced the challenge of integrating disparate systems like Workday, Azure, and Salesforce to automate onboarding, manage access securely, and improve reporting for its 6,800 employees. They partnered with Bravura Security to move beyond manual processes and establish a sophisticated identity management program that could ensure global consistency without slowing down operations.

Bravura Security implemented its Bravura Identity and Bravura Pass solutions to unify identity data and automate lifecycle management. This provided DocuSign with a single source of identity truth and empowered employees with secure self-service tools. The results were significant, with 87% of user access now granted through automated, policy-based assignment and over 1.2 million identity operations projected for 2025, which reduced operational overhead and established a scalable governance framework.

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