Brandwatch
189 Case Studies
A Brandwatch Case Study
Cubaka, a London-based social media agency, faced challenges managing a growing number of client accounts, including scheduling hundreds of weekly posts and providing timely community engagement across multiple networks while constrained by time. To streamline their workflow and improve customer service, they sought a social media management solution from Brandwatch.
By implementing Brandwatch's Social Media Management suite, Cubaka used Publish for scheduling, Engage and Listen for community management, Measure for reporting, and Audience to manage over 35,000 customer profiles. This solution eliminated time-consuming platform switching, centralized all activities into a single hub, and enabled personalized customer support. The result was a more efficient workflow that saved time and allowed the agency to easily manage content and report on successes for their clients.