Case Study: Barchester Healthcare streamlines social media management with Brandwatch

Barchester Healthcare streamlines social media with Brandwatch across 200+ Facebook pages

Barchester Healthcare, one of the UK's largest care providers, faced challenges in managing over 200 individual Facebook pages for its care homes. They needed an all-in-one tool to schedule posts, monitor conversations, and report on performance across all channels efficiently. They turned to Brandwatch's social media management solution.

By implementing Brandwatch, the team gained a unified platform for daily monitoring and publishing. This enabled them to deliver exceptional customer service and issue relevant performance reports to various teams and stakeholders. The solution provided peace of mind by centralizing all incoming messages, comments, and reviews, ensuring nothing important was missed.

Barchester Healthcare